Last Updated: 01.03.2026 This Privacy Policy describes how NORMENTUM Consulting GmbH (“we”, “us”, or “our”) collects, uses, and shares your personal information when you visit www.normentum.com (the “Site”). 1. Responsible Party (Controller) The controller for data processing on this website under the GDPR is: NORMENTUM Consulting GmbH Stephansplatz 8/20, 1010 Vienna, Austria Email: office@normentum.com 2. Data Collection and Usage When you interact with our Site, we collect data in the following ways: Log Files & Infrastructure: We use Framer (hosting) and Cloudflare (CDN/Security). These services process your IP address and device information to ensure the stability and security of the Site. Contact Form & Email: If you contact us via our contact form or email, we collect your name, email address, and any information provided to process your inquiry. Legal basis: Art. 6 (1) (b) GDPR. Analytics & Optimization: Google Analytics: We use Google Analytics to understand visitor behavior. Your IP address is anonymized before storage. Microsoft Clarity: We use Microsoft Clarity to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve our services. 3. Cookies and Tracking We use cookies (small text files) to improve user experience. You can manage or block cookies through your browser settings. For tools like Google Analytics and Microsoft Clarity, we rely on your consent via our cookie consent banner (Art. 6 (1) (a) GDPR). 4. Third-Party Services To provide a high-end experience, we use the following providers who may process data outside the EU (ensured via Standard Contractual Clauses): Framer B.V. (Website Builder/Hosting) Cloudflare, Inc. (Web Performance & Security) Google Ireland Ltd. (Analytics) Microsoft Corp. (Clarity Analytics) 5. Data Retention We store your personal data only as long as necessary to fulfill the purposes for which it was collected or to comply with legal retention periods (e.g., 7 years for accounting records in Austria). 6. Your Statutory Rights Under the GDPR, you have the following rights regarding your personal data: Right to access, rectification, or erasure. Right to restrict processing or object to processing. Right to data portability. Right to withdraw consent at any time. To exercise these rights, please contact us at office@normentum.com. You also have the right to lodge a complaint with the Austrian Data Protection Authority (Datenschutzbehörde).